Subject	Service concern
Posted by	Russell@Z1 on January 17, 2005 at 9:26 PM
	This message has been viewed 480 times.
In Reply To	I just had the worst customer service on the phone with... posted by LITTLEZ(KY) on January 17, 2005 at 06:18 PM
Message	I apologize for any bad experience you may have had on the phone today. I can assure you it wasn't because we don't value your business. Not to make excuses, but John works a very diversified role and sometimes get spread a little thin. I would like to know what it was that bothered you so that we might work to improve. If there is anything I can help you with let me know. Russell Floyd Z1 Motorsports www.z1motorsports.com 1990+ Nissan Z specialists Used Parts, New parts, Service/Repair and Performance 1200 Carrollton Hwy Temple, Ga 30179 770-562-8668 770-562-8664 (fax)
Follow Ups	I just had the worst customer service on the phone with... - LITTLEZ(KY) 18:18:20 01/17/05 I just ordered a few small things a few days ago... - alecr45 18:19:31 01/17/05 Try calling during business hours...people tend to not want - speedr300z (ATL) 18:20:48 01/17/05 And buy the way I am not trying to give them a bad name... - LITTLEZ(KY) 18:25:45 01/17/05 Huh? I don't see that logic. Why pick up the phone if your - ConVerTT 18:31:11 01/17/05 um...who cares. (n/m) - inf 18:24:43 01/17/05 specifics please? (n/m) - dpjax 18:25:12 01/17/05 I don't want to start a flame war... - NATHAN91'TT 18:27:55 01/17/05 Your talking about john. - Spongerider :) 18:34:40 01/17/05 That was a classic. Thanks for the memories! (n/m) - WayneLaR 08:39:11 01/18/05 Please use the *SEARCH* function? - Spongerider :) 18:29:35 01/17/05 1st time i ever bought an iteam with them,took me almost - Eishozzz 18:32:08 01/17/05 Iv'e had good service with whomever I've dealt with from Z1 (n/m) - Nadir(Detroit) 19:10:39 01/17/05 I've ....LOL !! Whats up Bro? Were gettin the band back - Gold Z 19:18:28 01/17/05 hey Craig, whoops about the spelling =) - Nadir(Detroit) 19:54:09 01/17/05 You're free to shop around... exercise it. (n/m) - PIRANHA(Go Steelers!!!) 19:14:48 01/17/05 best to chill a day or so before posting these kinds of - robo (sebring1970) 19:15:53 01/17/05 You could've just caught him at a bad time. - dilo 19:21:32 01/17/05 my 2 cents on my experience >>> - bert 19:23:31 01/17/05 2nd (n/m) - terbish 19:34:03 01/17/05 Well.... - Ash's Z 20:18:07 01/17/05 wow... please tell us more (n/m) - HakenTT 20:22:45 01/17/05 my fingers would fall off. (n/m) - Ash's Z 20:42:59 01/17/05 talk about being bitter! (n/m) - Carlos Ramirez 21:10:53 01/17/05 I didnt' taste it - it was terribly putrid smell though. - Ash's Z 22:05:23 01/17/05 HEY! long time.... (n/m) - Halo Z 00:50:01 01/18/05 I think you have John and another "past" member of Z1 - speedr300z (ATL) 21:41:17 01/17/05 . (n/m) - Ash's Z 21:56:43 01/17/05 well since he no longer works there, who would that person - Chris(NJ) 07:04:24 01/18/05 lol (n/m) - Evan(MS) 22:38:16 01/17/05 John is a veerrrryyy layed back guy, but also VERY friendly. - greenmachine 20:43:32 01/17/05 Listen yall - pissin nin n'nother man's car jst aint funnay - ConVerTT 20:57:07 01/17/05 hey eh! get out eh! eat some yellow snow already eh! (n/m) - greenmachine 21:09:11 01/17/05 lol - good comeback eh! (n/m) - ConVerTT 21:22:36 01/17/05 2nd that. - jonnyz (DC) 09:25:28 01/18/05 3rd. He is laid back and can be a nice guy, but there - Ash's Z 12:23:12 01/18/05 Service concern - Russell@Z1 21:26:19 01/17/05 Any truth to "urinating" in the back hatch?" (n/m) - PIRANHA(Go Steelers!!!) 21:41:12 01/17/05 2nd. This is not just gossip. A real enthusiast would never - ConVerTT 21:48:26 01/17/05 Story is that John did NOT urinate in his car... - speedr300z (ATL) 22:35:56 01/17/05 wife input... - Ash's Z 22:52:44 01/17/05 For wife Ang... - speedr300z (ATL) 23:02:36 01/17/05 Don't you work there? Just wondering. (n/m) - dilly yo 23:14:06 01/17/05 thought that was obvious, how else would I be able to - speedr300z (ATL) 23:25:50 01/17/05 hmmmmmmm.... - dilly yo 11:00:46 01/18/05 Dude, this is long time knowledge he's been working - Spongerider :) 11:16:08 01/18/05 When I made the comment I meant it as "we know you - dilly yo 01:24:50 01/19/05 wife input #2... - Ash's Z 23:26:44 01/17/05 .. (n/m) - speedr300z (ATL) 23:58:53 01/17/05 Sorry, but I did not do the thing to his car. I did help - John@Z1 08:23:36 01/18/05 dont you think that a place of business should never - genic 10:11:54 01/18/05 How do you figure it was allowed? As mentioned the person - speedr300z (ATL) 10:31:51 01/18/05 Russell would have nothing to do with taking the time to - Ash's Z 12:04:07 01/18/05 How about the time you choked me? - Ash's Z 12:07:09 01/18/05 What is with everyone choking you? - T0M 21:13:46 01/18/05 Well, it has never happened to me any other time of my life. - Ash's Z 11:56:39 01/19/05 John, everyone down there was ROFL, baaahahahahaha, - Ash's Z 12:15:12 01/18/05 lol, I can almost hear the banjos playing - Marshall 16:24:40 01/18/05 Well, if it means anything, my journal compilation I've been - Ash's Z 19:10:10 01/18/05 so when did you get married? (n/m) - John@Z1 08:57:32 01/18/05 Yeah... I won't do business with them again - aggiez32 22:07:39 01/17/05 John's a pretty good guy, but I'm sure he sometimes get's - Evan(MS) 22:33:28 01/17/05 Maybe JOHN needs a NON-CUSTOMER SERVICE job!! (n/m) - dilly yo 23:12:33 01/17/05 lol..... (n/m) - Spee 22:51:58 01/17/05 Another one for the Bookmarks (n/m) - SeedyROM 00:18:24 01/18/05 2nd (n/m) - Halo Z 00:52:43 01/18/05 VTD - Keith58 00:35:31 01/18/05 don't vtd, these threads are gold! - Magnum - ItsGotTurbo.Com - 09:18:17 01/18/05 Yes they are gold .. (n/m) - PLEAZURE in CA (SD) 14:59:20 01/18/05
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